Seasoned IT professional with over 18 years of experience with successfully leading global Production Support teams across diverse industries, including IT services, telecommunications, product-based enterprises, and financial services. Proven expertise in managing mission-critical systems, driving operational excellence, and delivering high-availability support in complex, fast-paced environments.
Skilled in on-floor Application & Infra support for CashEquities, FID,FX,Index/ETF, Dividends, Enterprise Announcements/Corporate Actions and Short Selling market-based applications as well as Network Operations for Colo & Low latency networks & DR applications routing.
Core competencies include
Purely hands-on team leadership & UK support POC
Major Incident Manager & Gatekeeper of Change Management
